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Surgery
Surgery Locations
"Once your surgery is scheduled, please contact either St. Joseph’s Outpatient Surgery Center or Banner Peoria Surgery Center right away to confirm and obtain details about facility fees, anesthesia fees, and any other applicable charges."
Post-Operative Instructions
Patient Portal
Visit AZHear.ema.md via Google Chrome or Scan the QR Code.
- Once the provider creates an order for surgery; we will contact your insurance company for eligibility and benefits for outpatient surgery within 3 to 5 business days.
- The insurance representative provides your in-and out-of-network benefits for outpatient surgery, as well as the current amount paid toward your deductible and out-of-pocket expenses.
- After obtaining the benefits information our office will provide you with estimated fees for the physician and facility. **Patient is responsible for obtaining anesthesia fee.
*Please note that your insurer may not pay all charges. If you have questions about your coverage, we recommend you contact your insurance provider.
- If your insurance company requires authorization for a specific procedure, we will submit an authorization request, which may take up to 15 business days.
- All physician fees for Arizona Hearing Center - Mark J. Syms, M.D. and outstanding balances must be paid through our website azhear.com under Patient Resources no later than 10 days prior to surgery date.
"Please note that any cancellation with less than 7 business days' notice from the scheduled surgery date is subject to a $250.00 cancellation fee. That cancellation fee is not covered by insurance."
PLEASE READ BEFORE SURGERY:
Please stop taking blood thinners 10 days prior to surgery (consult with prescribing Doctor BEFORE discontinuing prescribed medications)
Examples of these drugs include:
· Aspirin
· Ibuprofen (Advil, Motrin)
· Naproxen (Naprosyn, Aleve)
· Clopidogrel (Plavix), warfarin (Coumadin), dabigatran (Pradaxa), rivaroxaban (Xarelto), apixaban (Eliquis)
Ensure your correct PHARMACY is in the Patient Portal – all prescriptions are sent electronically to the Pharmacy you have chosen.
DO NOT take any supplements, herbs, vitamins, or minerals before surgery.
Do not smoke, eat, or drink ANYTHING, including water, candy, gum, mints, and lozenges, after midnight on the night before surgery AND the day of surgery.
It is REQUIRED for you to quit nicotine use 4 weeks prior to surgery and at least 6 weeks after surgery.
Please take a shower or bathe the night before or the morning of surgery. Ensure that you wash your hair prior to surgery.
Do not braid hair – hair should be placed on top of head in a top knot fashion.
Remove all makeup, nail polish, piercings/jewelry, etc. from your body.
Arrange for a responsible adult (at least 18 years of age) to drive you home or accompany you. A person should stay with you for 24 to 48 hours after the surgery.
If you are unaccompanied on the day of surgery, your surgery will be rescheduled.
Plan to bring your government-issued photo ID, insurance info, prescription info, and co-payment if needed.
Leave valuables, large amounts of cash, credit cards, and jewelry at home or with a friend for safekeeping.
Have storage cases available for contacts, glasses, dentures, etc., during surgery.
Do not bring any dependents with you.
Wear loose-fitting comfortable clothing.
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Hearing loss shouldn’t take your life away from you
Getting your hearing back doesn’t have to be overwhelming and frustrating anymore. Kick hearing loss to the curb with a custom hearing recovery plan from the Arizona Hearing Center.
Our Locations
Phoenix downtown
Listen Up Hearing Center
- 2627 N Third St. Suite 201 Phoenix, AZ 85004
- scheduling@azhear.com
- (602) 307-9919
- (602) 307-5905
Surprise Professional Center
Listen Up Hearing Center
- 15331 West Bell Road, Suite 200, Surprise, AZ 85374
- scheduling@azhear.com
- (602) 307-9919
- (602) 307-5905
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