New Patient

Before Your Visit

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  • Complete all sections under My Health Tab
  • Add all current medications - Our Team will not enter medications or health history on your behalf
  • Add your Pharmacy
  • Add your Primary Care Provider
  • Add additional Doctors in your care team (Cardiologist, Pulmonologist, Neurologist)​

Arizona Hearing Center Team

Dr. Mark J. Syms

Linda Vanderbeek
​Physician Assistant

Covers arrival times, cancellations,
insurance, and payment.

Guidelines and requirements for bringing
a service animal.

Day Of Your Visit

  • Arrive 20 minutes early
  • Quiet zone: Please silence your cell phone
  • No food or drinks
  • We limit to 1 guest per Patient
  • Kiosk check-in: 
  • Photo id and insurance cards required  
  • Co-payments, Deductible amounts collected
  • Paperless office - payment receipts (if applicable) will be emailed
  • Hearing test performed same day - we will not use outside testing
  • If translation is needed, please bring someone with you

After Your Visit

What happens next?

  • Your provider takes care of it 

Your provider will send a message
to our Scheduling Team on your behalf.

  • We'll schedule your next visit 

Within 1-3 business days, you'll receive a notification with your appointment date and time.

  • You'll get reminders

We'll send reminders as your appointment approaches.

Need to make a change?

  • Text us: 602-307-9919

Please send your request by text if you need to reschedule.

Questions?

You can login to the Patient Portal to send our Team non-urgent messages:

  • Appointment scheduling issues or concerns
  • Billing / Insurance issues or questions
  • Clinical / Medical Issues
  • Cochlear Implant Candidate in Process
  • Cochlear Implant patient already implanted
  • Listen Up – Hearing Aid Questions and issues
  • Medical Records or results issues or questions
  • Surgery scheduling issues or concerns

Thank You

Hearing loss shouldn’t take your life away from you

Getting your hearing back doesn’t have to be overwhelming and frustrating anymore. Kick hearing loss to the curb with a custom hearing recovery plan from the Arizona Hearing Center.

Our Locations

Phoenix downtown

Surprise Professional Center

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