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Dr. Richard Bailey – How His Own Hearing Loss Has Impacted His Life and Career

 In Podcast

Richard Bailey, M.D., is an ENT Specialist who practices in Northwest Arizona. He received his medical degree from Emory University School of Medicine in Atlanta, Georgia, and did his residency at Tripler Army Medical Center in Honolulu, Hawaii. Dr. Bailey has been in practice for more than 20 years.

Here’s a glimpse of what you’ll learn: 

  • Dr. Richard Bailey’s background and his journey becoming an ENT specialist
  • How growing up around his father’s practice influenced Dr. Bailey’s career
  • Dr. Bailey shares one of his outstanding patient stories
  • Dr. Bailey describes his own hearing loss, the treatment he received, and how that experience has influenced the way he treats his patients 
  • Dr. Mark Syms and Dr. Bailey discuss advancements in hearing aid technology
  • The people that have influenced Dr. Bailey’s medical career
  • How to get in touch with Dr. Richard Bailey

In this episode…

Although Dr. Richard Bailey had suspected his own hearing loss for some time, he wasn’t aware of how severe it was. However, the pandemic changed that. The difficulty of understanding patients talking through masks made him realize how much he’d been relying on his other senses to compensate for his hearing impairment. 

This experience had a profound effect on Dr. Bailey. It was the final push he needed to seek treatment. Now, his life is full of sounds that he never knew he was missing, and he no longer struggles to understand what’s going on around him. Dr. Bailey’s firsthand knowledge of hearing loss also gives him a better understanding of what his patients are going through so he can offer them a deeper level of care.

In this episode of Listen Up!, Dr. Mark Syms is joined by Dr. Richard Bailey, an ENT Specialist, to discuss how Dr. Bailey’s personal journey with hearing loss has impacted his life and work. Dr. Bailey also talks about what inspired him to become a doctor, advancements in hearing aid technology, and the people who have made a difference in his medical career. Stay tuned!

Resources mentioned in this episode

Sponsor for this episode…

This episode is brought to you by the Arizona Hearing Center.

The Arizona Hearing Center is a cutting-edge hearing care facility providing comprehensive, family-focused care. Approximately 36 million Americans suffer from some sort of hearing loss, more than half of whom are younger than the age of 65. That’s why the team at the Arizona Hearing Center is focused on providing the highest-quality care using innovative technologies and inclusive treatment plans. 

As the Founder of the Arizona Hearing Center, Dr. Mark Syms is passionate about helping patients effectively treat their hearing loss so that they can stay connected with their family and friends and remain independent. He knows first-hand how hearing loss can impact social connection and effective communication. By relying on three core values—empathy, education, and excellence—Dr. Syms and his team of hearing loss experts are transforming the lives of patients. 

So what are you waiting for? Stop missing out on the conversation and start improving your quality of life today!  

To learn more about the Arizona Hearing Center, visit or call us at 602-307-9919. We don’t sell hearing aids—we treat your hearing loss.

Episode Transcript

Intro  0:04 

Welcome to the Listen Up! podcast where we explore hearing loss, communication connections and health.

Dr. Mark Syms  0:17  

Hey, Dr. Syms here, I’m the host of the Listen Up! podcast where I feature top leaders in healthcare. This episode is brought to you by Arizona Hearing Center. I help patients to effectively treat their hearing loss so they can connect better with their family and friends, and remain independent. The reason I’m so passionate about helping patients is because I lost my brother Robbie twice – first from his hearing loss from the radiation from his brain tumor, and then again when he passed away. I only care for ears. I’m the E of ENT who has performed over 10,000 surgeries over the past 10 years. I’m the Founder of The Arizona Hearing Center. I’m the author of the book Listen Up, go to to learn more about it and my practices at 

Today I have Dr. Richard Bailey. He is an ENT colleague of mine who practices up in Northwest Arizona. He and I did the same residency at Tripler Army Medical Center in Honolulu, Hawaii. He graduated before me. He was chief resident when I arrived, he did his undergraduate and medical school impressively at Emory, and then trained in the military. He is an excellent ENT who takes great care of his patients. We’ve shared patients for the past 20 years and I’m really excited to have him on the Listen Up! podcast today. Rich welcome, and thanks for coming on.

Dr. Richard Bailey  1:34  

Thanks for having me.

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